Warehouse and Transportation Logistics Operations Manager

Plano, TX 75074

Posted: 11/16/2020 Employment Type: Direct Hire Industry: Other Area(s) Job Number: 27553

Job Description


  • Oversees domestic and international transportation from suppliers to destination.
  • Develops and maintains operational plans to include all business requirements of customers and internal compliance
  • Provides pricing for ocean/air/trucking freight with carriers and 3rd party logistics providers
  • Maintains daily communication with customer and 3rd party carriers to ensure all inventory and shipping orders are in proper status, ensuring customer satisfaction
  • Provides SOP/work procedures regarding maintenance, ensuring operational best practice in line with customer requirements and compliance
  • Recommends updates and changes to current processes to improve operations
  • Coordinates cargo bookings(Ocean/Air/Express) and manages delivery to destination correctly with all related parties including carriers, warehouse personnel and truckers
  • Troubleshoots and corrects all issue from booking to delivery in a timely way
  • Monitors account issues and communicate/liaison with management to implement/drive solutions
  • Daily liaison with customer, carriers, internal staff to coordinate booking, pickup, tracking and proof of delivery with appropriate documentation
  • Maintains essential documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible
  • Reporting as needed (service failure report, claim/damage report, others)
  • Ensure accuracy of data entry into Cello and other systems as needed
  • Monitors trends and reports changes to Management for action
  • Ability to use Logistics System Modules(FIS/TMS/WMS) to manage inbound and outbound shipments, transloading and KPI management


  • Bachelor’ s Degree or equivalent work experience
  • 6+ Years of experience in freight forwarding or shipping industry (Ocean / Air Carrier)
  • 3+ years with proven record of leadership and performance as a logistics manager in warehouse operations + transportation
  • Warehouse management experience with good insight in inventory management and resource planning
  • Highly organized with ability to manage multiple projects, while paying close attention to detail
  • Excellent analytical and problem solving skills
  • Great interpersonal skills, with ability to communicate openly and effectively
  • Works well under pressure and has a sense of urgency
  • Strong work ethic
  • Proficiency in Outlook, Microsoft Office applications such as Excel/Power point/Word
  • Warehouse management in e-commerce is a plus
  • Automotive operations background is preferred


Meet Your Recruiter

Maxwell McIlwaine

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