Crystal Equation
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Workforce Planning and Vendor Operations Project Manager V
Onsite
Summary:
We are seeking an experienced and strategic Workforce Planning and Vendor Operations Project Manager to join our Product Data Operations (PDO) team. As a critical member of our team, you will play a vital role in delivering best-in-class datasets that power our devices and user experiences while driving continuous improvement strategies to deliver high-quality data at scale with unprecedented efficiency and agility.
In this role, you will have two critical functions:
Workforce Planning: Develop and implement workforce plans to ensure the right workers are in place at the right time, with the right skills for a portfolio of 50+ Contingent Workers (CW). This includes analyzing business trends, forecasting workforce needs, and creating strategies to meet those needs.
Vendor Operations/Governance: Work cross-functionally with our internal vendor management team to define PDO-specific needs for vendor governance routines and performance to drive cost-saving initiatives.
Responsibilities:
Requirements:
If you are a motivated and strategic professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Pay range is $91 - $96 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
Workforce Planning and Vendor Operations Project Manager V
770 Broadway, 8th Floor New York, NY 10003 US
Posted: 03/04/2025
2025-03-04
2025-04-16
Job Number: 40328
Job Description
Workforce Planning and Vendor Operations Project Manager V
Onsite
Summary:
We are seeking an experienced and strategic Workforce Planning and Vendor Operations Project Manager to join our Product Data Operations (PDO) team. As a critical member of our team, you will play a vital role in delivering best-in-class datasets that power our devices and user experiences while driving continuous improvement strategies to deliver high-quality data at scale with unprecedented efficiency and agility.
In this role, you will have two critical functions:
Workforce Planning: Develop and implement workforce plans to ensure the right workers are in place at the right time, with the right skills for a portfolio of 50+ Contingent Workers (CW). This includes analyzing business trends, forecasting workforce needs, and creating strategies to meet those needs.
Vendor Operations/Governance: Work cross-functionally with our internal vendor management team to define PDO-specific needs for vendor governance routines and performance to drive cost-saving initiatives.
Responsibilities:
- Forecasting and Demand Planning: Analyze business trends, seasonal fluctuations, and other factors to predict future workforce needs.
- Workforce Planning and Optimization: Create and implement workforce plans to ensure the right workers are in place at the right time, with the right skills.
- Budgeting and Cost Management: Manage budgets, track expenses, and identify opportunities for cost savings.
- Vendor Relationship Management: Develop and maintain relationships with vendors, ensuring compliance with company policies and procedures.
- Performance Metrics and Reporting: Develop and track key performance indicators (KPIs) to measure the effectiveness of workforce planning and vendor governance strategies.
- Compliance Management: Ensure compliance with company policies and procedures.
- Process Improvement: Identify gaps in strategy, systems, and processes to support growth at scale.
- Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders.
- Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling.
Requirements:
- 10+ years of experience in operations for a tech company, consulting, operations or similar roles.
- 5+ years of experience in vendor management
- 5+ years experience in workforce planning and forecasting
- Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement.
- Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally.
- Ability to make judgments under tight deadlines and competing priorities.
- Proficiency/Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making.
- Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others.
- Experience communicating effectively via various formats, time zones and audiences, including within operations teams and across with key stakeholders and senior leadership.
If you are a motivated and strategic professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Pay range is $91 - $96 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
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